Greenwich Skip Hire Accessibility Statement

This Accessibility Statement explains how Greenwich Skip Hire and related skip services in Greenwich work to make our website and online booking tools accessible to everyone. Our approach is informed by recognised standards and practical measures so that people using skip hire in Greenwich or nearby areas can access information and request services without barriers. We are committed to continuous improvement and to supporting customers with diverse needs.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. Achieving WCAG 2.1 AA compliance is central to how we design pages, forms and booking flows for skip hire in Greenwich. The site uses semantic headings, clear labelling and consistent layouts so that content is predictable and easy to navigate by customers, including those arranging a skip collection or drop-off.

Our site is built to support assistive technologies. We test with screen-reader support and ensure ARIA roles and alt text practices are applied where appropriate. For people relying on screen readers when searching for skip hire in Greenwich, we provide logical content order, descriptive link text and avoidance of ambiguous or decorative markup that might impede understanding.

Keyboard navigation is another priority. You can access interactive elements, forms and booking controls using only a keyboard. Focus indicators are visible and consistent so keyboard-only users can tab through site controls for skip services. We also ensure interactive widgets are operable without requiring drag-and-drop or complex gestures.

In addition to the technical measures, we emphasise accessible content writing. That includes concise headings, clear instructions for completing skip hire forms, and alternative formats for critical information. Where media is provided, we supply captions or transcripts on request, and we avoid auto-playing video or audio that might disrupt assistive technologies.

Examples of accessibility features you will find while exploring our Greenwich skip services include:

• WCAG 2.1 AA aligned layouts and colour contrast.
• Screen-reader support through semantic HTML and ARIA where necessary.
• Full keyboard navigation of menus, forms and booking widgets.
• Clear focus indicators, skip links and predictable tab order.
• Readable typography and scalable text for people with low vision.

We carry out regular accessibility testing, combining automated tools and manual checks that mirror real-world use. That testing includes common assistive technologies, keyboard-only scenarios and checks on mobile responsiveness since many customers access skip hire quotes via phones and tablets. Our development and content teams receive guidance to maintain accessibility as content and features evolve.

We recognise that not every part of the experience may yet meet every user's needs. If you encounter a barrier while using our site or our Greenwich skip hire booking processes, please make an accessibility request and we will work with you to provide the information or transaction in an alternative format. We will respond promptly and aim to provide the required assistance in a timely manner.

Privacy and accessibility are considered together. When you make an accessibility request, we collect only the information necessary to respond and to arrange suitable adjustments. Our goal is to remove obstacles so that arranging a skip, confirming delivery or managing permits can be done with dignity and independence.